If you operate any kind of bar, restaurant, or nightclub, you already know that crafting the right atmosphere is crucial to building customer loyalty. Today’s customers expect more than just a hot meal or cold beer, they demand an experience. The right music enhances a bar or restaurant’s atmosphere. According to a recent study by…

The swimming pool and the surrounding areas are one of, if not the highest risk area a hotel faces. Hotel’s face a multitude of lawsuits for reasons related to the swimming pool, such as; defective design of the pool; failure to properly maintain the pool in a reasonably safe condition; failure to have proper fencing…

Generally, one is not liable for the crimes or acts committed by another. However, liability may attach if the hotel’s response to crime or wrongful act is negligent. For example, often, elevators and escalators in hotels are maintained by third-party vendors who install them. In one such instance, Hyatt Corporation, who was leasing an esca…

While most people think of an eviction in the context of a tenant renting a unit from a landlord, the eviction process arises in hotel law as well. This situation can occur when a guest legally reserves a room yet holds over in that room after their reservation has ended. Often, the hotel’s rooms have…

that a hotel may claim a lien against any property of a guest who does not pay for the services and goods they received? In other words, a hotel may hold a guest’s property and, if necessary, sell it to receive payment for money owed. In some states however, there is a constitutional notice requirement…

A recent study shows that over half of the verdicts against hotels exceed $100,000.00, with over 40% of these verdicts exceeding $1 million. Further, of all issues tried in front of jury, 70% were against the hotel. The duty of the hotel to keep their premises safe for its guests, patrons, invitees and other third…

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